Following the devastation of Cyclone Seroja, the following assistance is available from State and Federal authorities.
The Department of Communities Disaster and Emergency Support Services
Provides welfare services to eligible people impacted by an emergency through:
emergency accommodation; catering; clothing; personal requisites (e.g. toiletries and pharmaceuticals); personal support services; and financial assistance for essential items.
Disaster and Emergency Support Services
Australian Government Disaster Recovery Payment
A one-off, non-means-tested payment of $1,000 for eligible adults and $400 for children affected by a disaster.
To Claim call 180 22 66
Disaster Recovery Allowance
A short-term income support payment to help individuals who can show that the disaster directly impacted their income.
To Claim call 180 22 66
Payment and Service Finder
This online tool can be used to see what other payments and services are available, such as income support payments, child care subsidy and support for school-aged children.
Disaster Recovery Funding Arrangements Western Australia (DRFAWA)
The DRFAWA is a joint Commonwealth-State arrangement that provides financial assistance following an eligible natural disaster or terrorist events. It provides specific relief and recovery measures and does not fund all recovery activities. DRFAWA assistance measures are made available to support the recovery of affected individuals, communities, small businesses and primary producers within impacted local governments.
Lord Mayor's Distress Relief Fund (LMDRF)
The LMDRF is the recognised state emergency fund and provides relief for personal hardship and distress arising from natural disasters occurring within Western Australia.
Legal Aid Western Australia (Legal Aid WA)
Legal Aid WA may coordinate free legal advice and referrals to people impacted by a disaster. Assistance may include help with: insurance claims, the ability to service a mortgage, debts, property, housing and replacing important documents.
Legal Aid WA’s Infoline 1300 650 579
Three Springs Food Hampers
Food Hampers have been made up by Meedac and can be acessed at the Three Springs Shire.
Community Information Sheet & Update - Cyclone Seroja
Community Information Update
Water Corporation Customer Assistance
Customer Assistance Flyer
DFES 132 500 for SES, if life-threatening 000
WA Police Force 131 444
St John Ambulance 000
WA Country Health Service Midwest office – 9956 2209
Lifeline 13 11 14
Crisis Care 1800 199 008
Dept of Communities 1800 176 888 or
Dept of Communities Disaster Response Hotline 1800 032 965
Western Power Emergencies and Outages 13 13 51
Water Corporation 13 13 85
Main Roads 13 81 38
Telstra 132 200
Centre Link 13 24 68
Medicare 13 20 11
Volunteering WA (08) 9482 4333 (to register as a volunteer)
Dept of Health (for asbestos concerns) 131 120
Asbestos Fact Sheet
Insurance Council Australia – Tropical Cyclone Seroja 1800 734 621
People should stay at least 8 metres away from fallen powerlines. If community members see a downed powerline or damaged electrical asset, they can call 13 13 51 to report the hazard to Western Power.
Information about asbestos is available on the Department of Health website.